1111tk Frequently
Asked Questions

1111tk requires a government-issued photo ID to complete identity verification — a National ID Card (NID), valid passport, or driving licence are all accepted. In addition, you will need to provide proof of your registered payment method, such as a screenshot of your bKash or Nagad account showing your name and number. Documents can be submitted directly through the account settings panel. Verification is typically completed within 24 hours on business days. KYC is mandatory before your first withdrawal can be processed.

NID / Passport bKash Screenshot 24h Processing

You can reset your 1111tk password instantly from the login page by clicking "Forgot Password" and entering your registered mobile number or email address. A one-time verification code (OTP) will be sent to your contact — enter the code, then set a new password. The entire process takes under two minutes. If you no longer have access to your registered number or email, contact the 1111tk support team via live chat with your account username and ID document for manual identity verification and account recovery.

OTP Reset Live Chat Recovery

No — 1111tk strictly allows only one account per player. Duplicate accounts are detected through our KYC and payment verification systems, and any additional accounts found will be permanently closed with balances forfeited. If you believe a duplicate was created accidentally, contact support immediately to merge or close the duplicate before it is flagged. Operating multiple accounts is also a violation of our Terms & Conditions and may result in all associated accounts being banned. One player, one account — always.

One Account Per Player KYC Enforced

To permanently close your 1111tk account, contact our support team via live chat or email at [email protected] and submit a written closure request. Before the account is closed, any remaining balance will be returned to your registered payment method after passing the standard withdrawal verification. If you are closing your account due to concerns about problem gambling, we strongly encourage you to consider using our self-exclusion tool instead — it achieves the same result and provides access to responsible gaming resources. Account closures are usually processed within two business days.

Written Request Balance Returned Self-Exclusion Option

bKash deposits on 1111tk are credited to your account within seconds in the vast majority of cases — typically under 60 seconds after the bKash transaction is confirmed. Occasionally, network congestion between bKash and the 1111tk payment gateway may cause a short delay of up to 5 minutes. If your deposit has not appeared after 10 minutes, take a screenshot of your bKash transaction confirmation (showing the transaction ID, amount, and timestamp) and contact 1111tk support via live chat — our team will manually credit the deposit after verifying the transaction.

Usually Under 60s Transaction ID Required

The minimum deposit on 1111tk is ৳200 BDT, which applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳500 BDT. There is no maximum deposit limit for standard accounts, though high-volume deposits may trigger an additional identity verification step in line with our KYC policy. For withdrawals, a maximum daily limit applies depending on your account tier — contact support or check your account dashboard for your current limit. There are no transaction fees charged by 1111tk on deposits or withdrawals.

Min Deposit ৳200 Min Withdrawal ৳500 No 1111tk Fees

Withdrawals to Nagad and Rocket from 1111tk are typically processed within 1 to 4 hours during standard business hours (8 AM – 10 PM Bangladesh Standard Time). Requests submitted outside these hours are queued and processed first thing the following morning. For first-time withdrawals, an additional KYC verification step may extend processing to up to 24 hours. Bank transfer withdrawals — such as to Dutch-Bangla Bank, BRAC Bank, or City Bank — take 1 to 3 business days. Once a withdrawal is approved on the 1111tk side, funds arrive in your wallet almost instantly for mobile money services.

Nagad / Rocket: 1–4 Hours Bank Transfer: 1–3 Days

1111tk supports a comprehensive range of payment options specifically suited to Bangladeshi players. Mobile financial services include bKash, Nagad, Rocket, and Upay — all of which support both deposits and withdrawals. For bank transfers, players can use Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. All transactions are processed in Bangladeshi Taka (BDT), so there is no currency conversion required. 1111tk does not currently support credit or debit card payments directly, but bank transfer effectively covers players with VISA or Mastercard-linked bank accounts.

bKash Nagad Rocket Upay Bank Transfer

Withdrawals from 1111tk are held or rejected for a small number of common reasons: incomplete KYC verification (your identity documents have not yet been approved), an active bonus with wagering requirements that have not been met, a mismatch between the withdrawal account name and your registered 1111tk name, or a security review triggered by an unusual activity pattern. Log in to your account and check the "Withdrawals" section for a specific reason code. If the reason is unclear, contact the 1111tk support team via live chat with your withdrawal request ID — we resolve most holds within the same business day.

KYC Required Wagering Check Name Match

Cricket betting on 1111tk covers the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC tournaments, and bilateral series featuring the Bangladesh Tigers. Markets available include match winner, top batsman, top bowler, total runs in an over (over/under), method of dismissal, and live in-play betting. Bets placed on a match that is abandoned or interrupted before the minimum number of overs is bowled (per the official competition rules) are voided and stakes returned in full. Live odds update in real time — place your bet before the odds close at the moment of delivery.

BPL IPL T20 World Cup In-Play Betting

All slot games on 1111tk use certified Random Number Generator (RNG) technology, meaning every spin outcome is completely independent and statistically random. Return-to-Player (RTP) percentages vary by game and provider — most titles from Pragmatic Play, NetEnt, and Microgaming available on 1111tk carry RTPs between 94% and 97%, which is industry standard for online slots. The RTP for each game is displayed on its information panel before you start playing. 1111tk does not modify or reduce the published RTP of any game — the odds you see are the odds you play.

RNG Certified RTP 94%–97% Pragmatic Play / NetEnt

Yes — 1111tk is fully optimised for mobile play directly in your browser, with no app download required. The platform is built with responsive design that adapts seamlessly to Android and iOS devices of all screen sizes. Simply open your mobile browser (Chrome, Firefox, Safari), navigate to 1111tk, and log in — the full game library, including live casino tables, slots, and sports betting, is available. For the best experience, use a stable Wi-Fi or 4G connection. Data usage is moderate for slots but higher for live casino streaming — keep that in mind if you are on a limited data plan.

No App Required Android & iOS Browser Play

1111tk's live casino section is powered by Evolution Gaming, Ezugi, and Pragmatic Play Live, offering real-time games with professional human dealers streamed in HD. Available titles include Live Baccarat, Live Roulette (European and Speed variants), Live Blackjack, Live Andar Bahar, Live Teen Patti, and game show formats such as Crazy Time, Lightning Roulette, and Dream Catcher. Andar Bahar and Teen Patti are particularly popular with players in Bangladesh and South Asia. Tables run 24 hours a day, 7 days a week, including during Eid and other public holidays.

Evolution Gaming Ezugi Andar Bahar 24/7 Tables

If your internet disconnects during a slot spin or live casino round, the game server continues to process the round outcome independently of your connection. When you reconnect and reload the game, the completed result will be displayed and your account balance updated accordingly. For sports bets that were confirmed before the disconnection, the bet stands and the result settles normally. If a disconnection occurs before a bet or spin is confirmed — and no transaction ID was generated — no funds are deducted. Check your transaction history immediately after reconnecting to confirm the status of any pending activity.

Server-Side Processing Auto-Resume

The 1111tk welcome bonus is a deposit match offer available to all new players on their first deposit — the current offer matches your first deposit by a specified percentage up to a maximum BDT amount (check the Promotions page inside your account for the live offer, as amounts and percentages are updated periodically). The bonus is credited to your account automatically after your qualifying deposit clears. To withdraw the bonus and any winnings generated from it, you must complete the wagering requirement — typically expressed as a multiplier of the bonus amount (e.g., 20x the bonus). Wagering is completed by placing real-money bets on eligible games.

Deposit Match BDT Credited Wagering Required

A wagering requirement (also called a playthrough requirement) means you must place real-money bets totalling a specified multiple of your bonus before the bonus funds convert to withdrawable cash. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must wager a total of ৳20,000 in eligible games before withdrawing. Not all games contribute equally — slots typically count 100%, while live casino games may contribute 10%–20%. The specific contribution rates for each game category are listed in the bonus terms inside your 1111tk account. Progress toward wagering is displayed in real time on your bonus dashboard.

Playthrough Multiplier Game Contribution Rates Real-Time Progress

Yes — 1111tk runs ongoing promotions for existing players beyond the initial welcome offer, including weekly reload bonuses on deposits made via bKash or Nagad, free spins on newly launched slot titles, cashback offers on live casino losses, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, and Eid. Promotions are communicated via your registered contact and are visible in the Promotions section of your account dashboard. Opting into a promotion is voluntary — you choose whether to accept the bonus terms before the offer is applied to your account. Check the dashboard regularly to avoid missing limited-time offers.

Reload Bonus Free Spins Cashback BPL / Eid Promos

No — bonus funds cannot be withdrawn until the full wagering requirement has been completed. However, you can withdraw your real-money cash balance at any time, even if you still have an active bonus. If you choose to withdraw before completing the wagering requirement, the remaining bonus balance and any winnings attributable to that bonus will be forfeited. This is standard practice across all licensed online casino platforms. If you decide you no longer want an active bonus, you can forfeit it from your bonus dashboard and regain full access to your cash balance — though forfeiture cannot be reversed once confirmed.

Cash Balance Withdrawable Anytime Bonus Forfeiture Option

1111tk uses industry-standard 256-bit SSL encryption across the entire platform, meaning all data you transmit — including login credentials, payment details, and personal information — is encrypted in transit and cannot be intercepted. Player funds are held in segregated accounts, separate from operational funds, so your balance is not affected by the platform's business operations. Game outcomes are powered by certified RNG technology from audited third-party providers. 1111tk does not sell or share player data with unaffiliated third parties. For a full breakdown of our data and security practices, see the Privacy Policy page.

256-bit SSL Segregated Funds RNG Certified

1111tk provides a full suite of responsible gaming tools accessible directly from your account settings. You can set daily, weekly, or monthly deposit limits to control how much you fund your account over any given period. A session time limit lets you set a maximum playing duration before the platform logs you out automatically. The cool-off feature lets you take a short break of 24 hours to 6 weeks without closing your account. If you feel gambling has become a serious concern, the self-exclusion tool blocks your account for a minimum of 6 months — during exclusion, you will not receive any promotional communications. All tools take effect immediately once activated and cannot be reversed by contacting support during the exclusion window.

Deposit Limits Session Timer Self-Exclusion Cool-Off Period

If you feel that gambling is negatively affecting your finances, relationships, or mental health, the most important first step is to reach out — you are not alone, and help is available. Start by using the 1111tk self-exclusion tool from your account settings to immediately block access to your account. Our support team at [email protected] can assist with account restrictions at any hour. We also encourage you to contact Kaan Pete Roi, Bangladesh's mental health support helpline, for confidential counselling. 1111tk is committed to promoting responsible gaming and will never pressure a player to continue playing. For more detail, see our dedicated Responsible Gaming page. 18+ only — gambling is for adults.

Self-Exclusion 18+ Only Responsible Gaming Page