1111tk Privacy Policy

1111tk is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform. We recognise that when you share personal information with us — whether during account registration, payment processing, or customer support interactions — you are placing trust in us to handle that data responsibly. We take that responsibility seriously.

This Policy applies to all personal data processed by 1111tk in connection with the services offered through the 1111tk.vip website and any associated mobile-optimised interfaces. It covers data collected directly from you, data generated through your use of the platform, and data received from third-party payment and identity-verification partners.

We process personal data only where we have a legitimate purpose and a valid legal basis for doing so. We do not sell personal data to third parties for their own marketing purposes, and we do not share data in ways that are inconsistent with this Policy.

For the purposes of this Privacy Policy, 1111tk acts as the data controller in respect of personal data collected from players who access the platform. As data controller, 1111tk determines the purposes for which and the manner in which personal data is processed.

If you have any questions about how 1111tk processes your personal data, or if you wish to exercise any of your data subject rights as described in Section 10 of this Policy, please contact us using the details provided in Section 14.

The categories of personal data that 1111tk may collect from or about you include:

We collect only the minimum data necessary for the stated purpose. We do not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required by law or by a responsible gaming assessment process, in which case we will obtain your explicit consent.

1111tk collects personal data through the following channels:

• Direct interactions: Data you voluntarily provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or submitting a complaint or feedback.
• Automated technologies: Technical and usage data collected automatically when you visit the 1111tk platform, including data captured via cookies, web beacons, server access logs, and analytics scripts. See Section 9 for full details on cookies.
• Payment providers: Transaction confirmation data and wallet reference numbers received from bKash, Nagad, Rocket, Upay, BRAC Bank, City Bank, Dutch-Bangla Bank, and other payment partners when you initiate a deposit or withdrawal.
• Identity verification partners: Where required for KYC compliance, we may receive identity confirmation results from third-party verification service providers. These partners are contractually bound to process data only on our behalf and in accordance with this Policy.
• Game providers: Session outcome data and game activity records received from third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi in connection with games played on the 1111tk platform.

We process your personal data for the following purposes, each of which rests on a valid legal basis:

• Account registration and management: To create, maintain, and secure your 1111tk account. Legal basis: performance of a contract between you and 1111tk.
• Identity verification (KYC): To verify your age and identity in order to comply with age-restriction requirements and to prevent fraud. Legal basis: legal obligation and legitimate interests.
• Payment processing: To process deposits and withdrawals and to maintain accurate financial records. Legal basis: performance of a contract.
• Customer support: To respond to your enquiries, complaints, and support requests. Legal basis: performance of a contract and legitimate interests.
• Responsible gaming compliance: To monitor gaming behaviour for indicators of problem gambling and to apply limits, time-outs, or exclusions where appropriate. Legal basis: legal obligation and legitimate interests.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account breaches, and other unlawful activity. Legal basis: legitimate interests and legal obligation.
• Platform improvement: To analyse usage patterns, diagnose technical issues, and improve the functionality and performance of the 1111tk platform. Legal basis: legitimate interests.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. Legal basis: consent. You may withdraw consent at any time by contacting support or using the unsubscribe mechanism in any marketing message.
• Legal and regulatory compliance: To retain records and respond to requests from competent authorities where legally required. Legal basis: legal obligation.

1111tk does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: bKash, Nagad, Rocket, Upay, and banking partners, solely to facilitate deposits and withdrawals associated with your 1111tk account.
• Identity verification providers: Third-party KYC and age-verification service providers engaged to verify your identity documents. These providers act as data processors under our instruction.
• Game software providers: Third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) receive session identifiers and game activity data necessary to deliver games to you. They do not receive your full identity profile.
• Technology and hosting partners: Cloud hosting, content delivery, and IT security providers who process data on our behalf under binding data processing agreements.
• Fraud prevention and risk management services: Specialist third-party providers who assist in detecting suspicious account activity or payment irregularities.
• Regulatory and law enforcement authorities: Where we are required by applicable law or court order to disclose your personal data to a competent authority. In such cases, we will disclose only the minimum data required and will notify you where legally permitted to do so.
• Business successors: In the event of a merger, acquisition, or sale of all or part of the 1111tk business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom 1111tk shares personal data are required to maintain appropriate technical and organisational security measures and to use your data only for the specific purpose for which it was shared.

1111tk retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a period of five (5) years after permanent account closure, in order to comply with financial record-keeping obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documentation: Retained for the duration of your account and for five (5) years following account closure or the completion of the KYC process, whichever is later.
• Customer support communications: Retained for two (2) years from the date of the interaction, unless a longer period is required for an ongoing dispute or legal proceeding.
• Marketing preferences and consent records: Retained until you withdraw consent or close your account, plus an additional period of two (2) years for audit purposes.
• Technical and usage data (anonymised): May be retained indefinitely in an anonymised and aggregated form for platform analytics purposes, as this data can no longer be attributed to any individual.

When personal data is no longer required for any valid purpose, we will securely delete or anonymise it in accordance with our internal data disposal procedures.

In addition to transport-layer encryption, 1111tk employs the following technical and organisational security measures to protect your personal data:

• Account passwords are stored using industry-standard cryptographic hashing algorithms. Passwords are never stored in plaintext and are not accessible to 1111tk staff.
• Access to personal data within the 1111tk organisation is restricted on a strict need-to-know basis, enforced through role-based access controls.
• All staff who handle personal data receive regular data privacy and security training.
• Our systems are monitored continuously for suspicious access patterns and potential intrusion attempts.
• We conduct periodic internal security assessments and engage third-party specialists to perform independent security reviews.
• Data backups are encrypted and stored in geographically separate secure locations.

While we take every reasonable precaution to protect your data, no system is completely immune to risk. In the event that we become aware of a data breach that is likely to result in a risk to your rights or freedoms, we will notify you as promptly as is practicable and will take immediate steps to contain and remediate the breach.

You also play an important role in keeping your account secure. We strongly encourage you to use a strong, unique password for your 1111tk account, to enable any two-factor authentication options where available, and to contact support immediately if you suspect unauthorised access to your account.

The 1111tk platform uses cookies and similar tracking technologies to deliver core functionality, improve user experience, and analyse platform performance. A cookie is a small text file placed on your device by a web server. The following categories of cookies are used on the 1111tk platform:

• Strictly necessary cookies: These cookies are essential to the operation of the platform and cannot be disabled. They include session management cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery attacks.
• Functional cookies: These cookies remember your preferences — such as preferred language, currency display settings, and responsible gaming tool configurations — so that you do not need to re-enter them on each visit.
• Analytics cookies: These cookies collect anonymised data about how players navigate the platform — which pages are visited most frequently, where users encounter errors, and how long sessions last. This information helps us improve the platform. Analytics data is aggregated and does not identify individual users.
• Performance cookies: Used to monitor platform load times and server response performance, enabling our technical team to identify and resolve bottlenecks.

Most web browsers allow you to control cookies through their settings. You may choose to refuse or delete cookies at any time. Please note that disabling strictly necessary cookies will impair the functionality of the 1111tk platform, and you may not be able to log in or place bets without them.

1111tk does not use third-party advertising cookies or behavioural tracking cookies that profile your activity across other websites for targeted advertising purposes.

As a user of the 1111tk platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in Section 14. We will respond to all valid requests within a reasonable timeframe, typically within thirty (30) days.

• Right of access: You have the right to request a copy of the personal data that 1111tk holds about you, together with information about how it is being processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly from within your account profile.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis applies, or where processing is unlawful. Please note that this right is subject to our legal obligation to retain certain records (see Section 7).
• Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, while we investigate a data accuracy dispute.
• Right to data portability: Where processing is based on your consent or on the performance of a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis, unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where we rely on your consent as the legal basis for processing (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

The 1111tk platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from any person under the age of 18. Age verification is a mandatory step in the KYC process for all players.

If 1111tk discovers or is notified that personal data belonging to a minor has been collected — whether through a misrepresentation of age at registration or any other means — we will immediately suspend the relevant account, delete all associated personal data to the extent not required for legal compliance purposes, and reverse any financial transactions where possible.

If you are a parent or guardian and you believe that a minor in your care has registered an account on 1111tk, please contact us immediately at the address in Section 14 so that we can take prompt action.

The 1111tk platform may contain references to third-party services, such as payment provider portals (bKash, Nagad, Rocket) that open in a separate browser window or app when you initiate a transaction. These third-party services operate under their own privacy policies, and 1111tk has no control over and accepts no responsibility for their privacy practices.

We encourage you to review the privacy policy of any third-party service you interact with in connection with using the 1111tk platform. The fact that a third-party service is referenced on our platform does not imply any endorsement of that service's privacy or security practices by 1111tk.

1111tk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The "Last updated" date at the top of this page will be revised whenever a material change is made.

Where changes are material — for example, where we introduce a new purpose for processing your data or change the categories of data we collect — we will notify you via a prominent notice on the platform or by direct communication to your registered contact details at least seven (7) days before the change takes effect. For minor or clarificatory amendments, the updated Policy will take effect immediately upon publication.

Your continued use of the 1111tk platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, please stop using the platform and contact support to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 1111tk processes your personal data, please contact our support team. All data-related enquiries are handled with priority attention.

Email: [email protected]

Our support team is available 24 hours a day, 7 days a week, including Bangladesh public holidays such as Eid, Pohela Boishakh, Victory Day (16 December), and Independence Day (26 March). We aim to acknowledge all privacy-related enquiries within twenty-four (24) hours and to provide a substantive response within thirty (30) days.